Pet Chew Toys – Pet Toys

a. For incorrect products, RB offers a full refund or replacement.

b. For products with wrong color, size which doesn't affect product function, etc., RB offers a resend if you provide a screenshot of your product with details.

c. For parts missing which doesn’t affect product function, RB may refund partially or resend the missing part; for parts missing which affect product function, RB will resend the product only.

d. For accessories, RB will resend the accessories.

e. For size problem, RB will appreciate it a lot if you can measure the product according to the correct measurement method and provide us the photo of measurement.